Help Centre

Absolutely. We place top priority in the privacy of our customers. Happy Mail was set up is to provide a secure and discreet platform for our customers who value the secrecy of their identities. Customers can be assured that Happy Mail will not share their details with anyone or third parties unless for the purpose of facilitating the specific online transaction.

Happy Mail operates as an online-only store. As such, we are not burdened by the overheads of a brick and mortar retail store. We pass these cost savings to our customers who gets a fairer deal than elsewhere!

Best of all, we also do not charge delivery fees so the product price that you see at Happy Mail is what you really get without hidden charges!

Not at all. Creating an account is optional. You can make payment directly without an account. However, creating an account will allow you to accumulate points for every dollar spent. Points can be used for discounts on your future purchases!

Creating an account also helps you save time and hassle from having to re-enter your details during future purchases from Happy Mail. Additionally, you will be entitled to email updates on exclusive members-only deals and updates such as new products.

1. Add the items you wish to purchase to the cart.

1. You can review your items and quantities in the cart or check out directly.

1. Fill up the order form and place your order.

Our products are sourced from authorised dealers in Singapore. The dealers are the same ones who supply to local retail stores. Thus, customers can be assured that the items ordered through Happy Mail are as safe, reliable and genuine as those obtained from retail stores!